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Shipping / Delivery Policy

The shipping and delivery policy ( "Shipping and Delivery Policy") governs the shipment and delivery of any items you purchase through RainbowChimney website. This shipping and Delivery Policy is subject to the Terms of Use of the Rainbow Chimney website on which you made your purchase.

Items are shipped via a third-party courier and arrive in 3-5 business days in the UAE and 7-14 business days internationally.

Applicable shipping charges for your order will be provided prior to you completing your purchase.

Free Shipping promotions shall be subject to promotional details and we reserve the right to restrict the territories. Only 1 promo code may be used per purchase at checkout.

Estimated shipment times, if available, are provided solely for your convenience and neither Rainbow Chimney nor its third-party shipment providers will be liable for any damages or loss as a result of the failure to meet a shipment estimate.

In no event will Rainbow Chimney or its third-party shipment providers be responsible for delays in delivery due to natural disasters, inclement weather, governmental acts, or any other situations beyond their reasonable control.

Rainbow Chimney will only accept shipments to a valid street address. We do not deliver to P.O. Boxes.

Rainbow Chimney will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

This Shipping and Delivery Policy is subject to change without notice.

The version of this Shipping and Delivery Policy in effect at the time of your purchase will govern your purchase. 

Rainbow Chimney recommends you print or otherwise retain a copy of this Shipping and Delivery Policy at the time of your purchase.