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FAQ

What is Rainbow Chimney Box?

Rainbow Chimney is simply a Box for your little one(s) that helps them engaged with reading by combining the excitement of scientific experiments with the discovery of a new, valuable book.

How many books come in the Box?

Boxes come with selection of 1 to 3 interesting titles of related topic along with amazing activities that helps your child to build a solid knowledge of provided topic.

When will my order arrive?

Orders reach their destination typically within 2-7 business days. You will receive an email or text message with a tracking number when your order is shipped. (You will be Notified if any delay accrued for any reason).

How do you decide which books to send?

Our goal is to send hidden titles chosen by our in-house reading experts in consultation with librarians, parents and kids alike to help your child build their library, discover new books, and fall in love with reading.

We’re focused on books with high quality illustrations, stories, messages and re-readability!

Because we know it’s important for parents to be aware and engaged, each Box contains a Manual to help you know what your child will be reading, so you can relax, knowing we’ve carefully selected kid-friendly books.

How can I place Order?

In the meantime, we receive orders via WhatsApp (+971565641846) and/or via email at info@rainbowchimney.ae 

Can I give Rainbow Chimney Box as a gift?

Of course! Our boxes make wonderful gifts!

Can I order books as a gift?

Sure ! Simply provide us with details such as the child’s name, date of birth and shipping details to info@rainbowchimney.ae

 

How do I cancel my Order?​

Please send an email to info@Rainbowchimney.ae and we'll get you all sorted out! 

What age range is Rainbow Chimney Box appropriate for?

We gear our box towards children 3 to 7 years old, though it also brings joy to readers of all ages.

Do you offer international shipping?

We offer shipping to anywhere within the United Arab Emirates. 

International Shipping is an extra 80 AED per box.

Is your Box recyclable?

Yes! Our boxes are eco-friendly and recyclable!